Terms of Use

Effective 24 October 2026

1. The service

Pikro is the website nonogram.pikro.club and Android and iOS apps with nonogram puzzles: puzzle packs, the daily puzzle, recognising puzzles from photos, your own puzzles, rankings, friends and a community. The service is provided by the owner of the Pikro service (“we”). Contact: the developer email on Pikro’s Google Play or App Store page.

By using Pikro you accept these terms and the Privacy Policy.

2. Account

• You can play without an account. An account is created with an email address.
• You are responsible for access to your email and password. Do not create accounts to get around limits or a block.
• You can delete your account at any time: “Profile → Settings → Delete account”. Deletion cannot be undone.

3. Free plan, Pikro+ and purchases

• The free plan has daily limits (for example on hints and server-side recognition). Current limits are shown in the app and may change.
• Pikro+ is a paid subscription that unlocks all packs and removes the limits. Purchases (hints, packs, etc.) and Pikro+ are paid through Google Play or the App Store in the apps, and through Stripe on the website.
• In the apps payment, renewal, cancellation and refunds are handled by the app store under its own terms. You can cancel renewal at any time in the store's settings; access remains until the end of the paid period.
• On the website the seller is the owner of the Pikro service, and Stripe handles the payment on its own page. Prices on the website are final, including taxes where they apply. A Pikro+ subscription taken on the website can be cancelled at any time: “Store → Pikro+ → Manage”; access remains until the end of the paid period. Money for a website purchase that has already opened is not refunded: on the payment page you ask for it to open at once and confirm that you lose the right to withdraw from it within 14 days. If a purchase did not open, does not work properly or you were charged by mistake, write to the developer email on Pikro’s Google Play or App Store page and we will refund you.
• Refunds in the apps are decided by the app store under its own terms; after a refund what was bought is taken back. If money for purchases on an account was refunded twice in 90 days, new purchases on it close for 90 days from the last refund; what was bought before keeps working.
• When you buy digital content that becomes available at once, you agree to immediate performance and lose the 14-day right of withdrawal, to the extent the law allows.
• Hints, streak freezes, XP, league and tournament places and other in-game rewards have no monetary value and cannot be exchanged for money.

4. Conduct

You must not:

• publish community puzzles that infringe others' rights (including copyright) or the law, or that are offensive, obscene or hateful;
• impersonate someone else in your friend name;
• bypass limits, inflate results, use bots or modified versions of the app, or fake purchases;
• disrupt the service: overload the server or probe for vulnerabilities without our consent.

For violations we may unpublish a puzzle, reset a result, or restrict or block an account. If someone's community puzzle breaks these rules, tell us with the “Report” button on the puzzle — we will check it and take it down if needed. If you disagree with a block of your account, write to the developer email on Pikro’s Google Play or App Store page.

5. Your puzzles and photos

• Puzzles you create or recognise remain yours. By publishing a puzzle in the community you allow us to show it to other Pikro players free of charge while it is published, and confirm that you have the right to do so.
• A puzzle photo is used only for recognition and is not stored. Only recognise what you may use yourself, for example your own copy of a magazine.

6. Our content

Puzzle packs, pictures, texts, design and the Pikro software belong to us or our licensors; authors and licences of pictures are shown in the app. You may play and share your results with the “Share” button; you may not copy whole packs, sell them or pass them off as your own.

7. Availability and changes

We aim to keep Pikro running without interruption but cannot guarantee it: maintenance, outages and changes may occur. We may change packs, features and limits. We will announce material changes to these terms in the app in advance; if you disagree, you may delete your account.

8. Liability

Pikro is provided “as is”. To the extent permitted by law, we are not liable for indirect damage or for loss of data kept only on your device. This does not limit liability for intent or gross negligence, or consumer rights that cannot be limited by law.

9. Governing law and disputes

Polish law applies; if you are a consumer, you keep the protection of the mandatory rules of the country where you live. If a dispute arises, write to us first and we will try to resolve it. A consumer may bring a claim before the courts of their place of residence.